First of all before issuing points or stamps customer needs to be signed up for your Loyalty Program so he can give you to scan his card in order to collect benefits.

1. Go to your Dashboard at https://app.clearline.me/ or click 'Marketing Center' on the left bar on your Admin Panel

2. Click on 'Issue Points or Stamps' app

3. Ask customer to scan the card which he wants points or stamps to be issued to, scan the card by clicking "Scan QR-code" button in the app. 

4. Enter the points or stamps in the 'Enter points' field below user's first and last name

5. Click 'Submit'

6. Check the card balance and holder's information.

When customer collected enough points and wants to exchange them for rewards, you can validate a prize that customer choose, all you have to do in this case is to validate a coupon.

It is always better to use Customer Facing Screen with a customer, for more details on how to fo it click here.