The Coupon Widget makes it easy for customers to see more details about your offers, to access company information, and to view their loyalty progress. The Coupon Widget lets businesses provide greater clarity for their offers, include visual enticements that increase redemptions and sharing, and effectively validate and track coupons and redemptions. Every account automatically includes a default Coupon Widget that is accessible in the Mobile Coupons section of the platform. Each of your mobile coupons is already configured to work with your default Coupon Widget. 

Use the steps below to familiarize yourself with the menus and features of the Coupon Widget.

Step 1.

Click Mobile Tools from the main menu, then click Mobile Coupons.

Step 2.

You will see your Default Coupon Widget on the right side of the page. To configure your Coupon Widget, click on the Edit icon of the Default Widget.

This will launch the Coupon Widget Wizard which features 7 customizable sections and a live preview window.

Use the settings available in the General Layout menu to customize the widget background and company logo seen in iPhone previews and at the top of the coupon page.

• Coupon Widget Name - This is an internal name for your Coupon Widget and it is not visible to customers.
• Page Background - Assign a color or Image File for the Coupon Widget background.

The system provides a default image for the background

• Top Image - Hide or display and upload an image that will appear at the top of the Coupon Widget. (ex: company logo)
• Message preview image - Upload a graphic that displays in the customers’ message thread when they receive a text with a link to the coupon widget.
• iPhone Bookmark Popup - Displays a prompt on iPhones that suggests that users save the coupon link to their desktop.
• Hide Top Menu - Hide or display and customize the look of the widget’s Top Menu. 

See Related Article: Coupon Widget - General Layout

Use the settings available in the Main Body menu to customize the widget layout, upload/edit coupon specific images, format title/description fonts and colors, and activate/hide the redeem button and social icons.

• Page Layout - The page layout lets you organize your page in one of three formats:

• Main Body Height - Allows you to restrict the coupon’s body height to the pixels selected or Autosize as needed.
• Header Bar & Settings - Hide or display and customize the header bar.
• Coupon Image - The optional coupon image can be the same for every coupon linked to the widget (Fixed) or different for every coupon (Individual).

• Select Image - Allows you to upload a new default image.
• Coupon Title - The title text loads from the Mobile Coupon itself. Use this section to customize the title’s font color and alignment within the widget.
• Coupon Description - The description text loads from the Mobile Coupon itself. Use this section to customize the description’s font color and alignment within the widget.
• Redeem Button - Hide or display and customize the look of the Redeem button on the widget.
• Follow Us & Social Media Links - Provide your contacts with an easy way to engage your brand's social networks. Enter corresponding social media URLs in the fields provided to activate Social Icons for the widget.

 See Related Article: Coupon Widget - Main Body

In addition to Contact Information, this section allows you to include 2 customizable buttons that can provide more detail or redirect to other URLs. Using footer buttons in your widget is completely optional.

• Contact & Location Button - Users can choose whether to display the Contact Button and its associated components:

• Optional Terms & Conditions Button #2 - Display your promotional Terms & Conditions, or link to an external URL with comprehensive Terms & Conditions.
• Optional Button #3 - The optional 3rd button can be used for additional information relevant to the promotion, OR to link to an external webpage.

See Related Article: Coupon Widget - Footer Buttons

This menu allows you to control and customize what customers experience when they click the redeem button on the widget. If the redeem button for the widget will be hidden, you can disregard these settings.

Redeemed On Header, Expires In Header, Coupon Expired Header - Allows you to customize the header texts that display for coupons that have been redeemed, are about to expire, and have already expired.  

• Countdown Options -  When active, the act of redeeming a coupon on the widget will trigger the display of a live countdown. This countdown represents a Redemption Window, aka: the time you’ve allowed for the customer to present their coupon to a cashier who will then process the transaction. Use the available options to choose how a redeemed coupon will display a live countdown until the redemption window closes.

• Set Fixed Countdown - AKA Redemption Timer, Indicates the number of minutes or hours until a live countdown ends.
• Hide Countdown When Redeemed - Functionally disables the countdown.
• Custom Pop-Up Message - Appears when a customer presses the redeem button. Allows you to customize a message that instructs a customer how to confirm their redemption.
• Redeem Instructions - Appears after a coupon has been redeemed. Allows you to provide simple instructions for your store clerk to perform when a customer presents their redeemed coupon.
• Hide Description When Redeemed - Hides the coupon description and title from view for every redeemed coupon.
• Show Barcode When Redeemed - This feature displays a barcode or coupon code upon redemption which can then be scanned or manually entered at the point of sale.

   
See Related Article: Coupon Widget - Coupon & Barcode Settings

This menu is useful for accounts with multiple locations and an active redeem button on the widget. It allows you to add, edit, and track redemptions at participating locations. If the redeem button for the widget will be hidden, you can disregard these settings.

Redeem Coupon by Location - Track coupon redemption by location. Turn ON for multiple locations only.

• Access Customer's GPS Data - This lets the widget access the customer's geo-location through their device.
• No Location Found - Allows you to customize the message that displays when no location can be found with the customer’s GPS or Store ID search.
• Location Search Options - Select the search options you would like available to your customers.

• Direction & Redeem Button - Each location added to the widget will display on its own location page. Use these buttons to activate or hide Direction & Redeem buttons on the location pages.  
• Customize Location Pages - Allows you to customize the text of location page buttons and headers
• Add A Location - Click the Add Location button to add each of your business locations to your widget.

   
See Related Article: Coupon Widget - Location & Tracking

Allowing your customers to share their coupons is a wonderful way to spread the word about offers and build your database. The Coupon Sharing menu allows you to determine if sharing will be allowed and how sharing coupons linked to the widget can occur.  If your coupon is not set to “Allow Sharing” you can disregard these settings.

• Share Options - 

• Share Mode - 

• Select Opt-In Keyword - Use the drop down menu to select the keyword customers will be opted-in to when they claim a coupon that was shared with them.

• Share Button - Hide or display and customize the look of the Share button on the widget.
• Mobile Share Header Label - Customizable label for your mobile share page.
• Preview TCPA Disclaimer - This TCPA Disclaimer displays on the “Get Offer Page” customers view when their friends share a coupon with them.

• Send to a Friend SMS Message - Customizable text message sent to the person who you have shared the coupon with.
• Send Button Label - Customize the text of the button customers click to confirm their desire to share a coupon.  
• Get Coupon SMS Message - Customizable text message sent in response when they've typed in their mobile number and agreed to all conditions in order to "get" the coupon.
• Get Coupon Button Label - Customize the text of the button customers click to confirm their desire to get a coupon.  
• Sharing by Coupon - When you turn sharing ON for a Coupon Widget, you have the option to turn sharing ON for All Coupons linked to the widget or you can pick and choose which coupons can and cannot be shared. When you turn sharing ON for a mobile coupon, the system will provide you with a SHARE URL that can be used to share the mobile coupon with others.

See Related Article: Coupon Widget - Coupon Sharing

The My Coupons Page is where your customers will be able to access their available, expired, and redeemed offers, see their loyalty progress, and view/edit their own contact profile.  

• My Coupons Button - Hide or display and customize the look of the My Coupons button on the widget. Note: This button can be used alone or in conjunction with the Top Menu option of the General Layout menu.
• Use Web Form Field Mapping - The widget’s default profile options include First Name, Last Name, Email, and Birthdate. Webform field mapping allows you to map a web form to the profile tab of the My Coupons page and customize the data fields available to your customers.  Before you can use this feature, you MUST create a webform. 
     
  See Related Article: Webform Wizard
• Set As ~mycoupon~ Linked Widget - When sent in a text, ~mycoupon~ will display a URL that, when clicked, will redirect the end user to the My Coupons Page of a Coupon Widget. Check mark the box to indicate the default widget to be used/displayed when using ~mycoupon~ in a text.
• Coupon Display - Allows the widget to display all coupons for the entire account.
• Coupon Display Area - Customizable options for the page’s general display area.
• View Coupon Button - Customizable options for the View Coupon Button.
• Coupon Separator Color - Customizable option for the line that appears between coupons listed within the Available, Redeemed, and Expired Tabs.
• Show Loyalty Status -  When “Yes” is selected, the loyalty status for the designated loyalty clubs will be displayed at the top of the My Coupons page.

 See Related Article: Coupon Widget - My Coupons Page

USING YOUR COUPON WIDGET IN A TEXT MESSAGE

The Coupon Widget can be easily integrated into any text message that uses a mobile coupon. This includes Text Blasts as well as Interactive,Trigger, Auto-Engagement, Birthday, and Anniversary Club Messages.  

Step 1.

Configure your text message to use a Mobile Coupon by selecting the applicable Mobile Coupon from the dropdown in the Advanced Message Options.

Step 2.

Include ~redeem~ in your message to generate a unique link to the Coupon Widget for the specific mobile number. The ~redeem~ will be replaced with a unique URL (e.g. http://rdm.mobi/XXXXX), specific to each mobile number for effective tracking.

Note: The coupon pairing code of your choice ( ~redeem~, ~share~, or ~coupon~ ) must be in the message field along with a coupon selected from the drop down menu to schedule a text that delivers a coupon.  

See Related Article: Delivering Mobile Coupons

REDEEMING A COUPON ON THE WIDGET

Coupons can be easily redeemed through your Coupon Widget. When a customer clicks on the unique URL they received via text, their mobile browser will launch the Coupon Widget. From here they can read the details of their mobile coupon and then click REDEEM when they are ready. This will prompt the customer to confirm their intent to redeem and will then display a redemption timer until a live countdown ends.