Retailer accounts represent dispensaries, shops, or other physical points of sale. Retailers use this platform to manage offers, connect with customers, and collaborate with brand partners. Each retailer can manage one or multiple locations and control which offers are visible to customers.

Onboarding

1. Create an Organisation Profile
   Provide business details, including legal name, contact information, and verification documents.

2. Register State Licences
   Upload required licensing information for state compliance.

3. Add Locations
   Register each physical dispensary or retail site where offers will be available.

Core Use

• Manage Locations
  Add, edit, or deactivate store locations. Link each location to specific offers.

• Create and Publish Offers
  Design offers such as discounts, coupons, or loyalty point bonuses. Configure duration, audience, and eligibility.

• Assign Offers to Audiences
  Target customers by loyalty tier or by specific campaign criteria (for example, “Gold Members only”).

• (In Development) Customer Management
  Access customer data to review points, redemption history, and tier status.

• Performance Analytics
  Use dashboards to review offer engagement, customer participation, and redemptions.

• (In Development) Tier Management
  Adjust thresholds or rewards per tier (Bronze to Platinum) to align with marketing goals.